After working at various private and public corporations in a number of different industries, I found myself wanting to bring something different to the world of IT consulting and services: The highest level of technical expertise, but delivered with an unmatched level of customer service.
In today's world, no matter where we are, we've come to expect a quality customer service experience. Whether we are in the fast-food drive through, buying a new car, staying the weekend in a hotel, or in the market for a service provider, we want to be treated with respect and courtesy. We want these establishments to listen to our expectations, understand what we want, and deliver a product that matches our needs.
With this focus on superior customer service, M7 Services was formed. In today's market, there is no shortage of technical service providers, so we wanted to separate ourselves from the masses. Everyone at M7 Services, from the support staff, to the Network engineers, to your account manager are always going to be focused on the three crucial ingredients that help us provide the best customer experience: Quality. Service. Support.
June 11th, 2021 | 45 mins 37 secs
Today on the Christine Spray Show, we're speaking with Jessie McMahon, founder and owner of M7 Services, a provider of IT services, support and security to the hospitality industry.
We dive into some of the reasons Jesse believes he became successful without a college education, instead, working his way up in the technology business for over 20 years, and how being asked to help out in a hotel one time led to him actually starting his business...a business that now has over a hundred employees serving the largest hospitality division around.